Cooperlabs thanks you for visiting this site. Please read the Web Site Terms and Conditions of Use Agreement listed below before using this site. This describes your rights and responsibilities and constitute a legally binding agreement between you and Cooperlabs.

1. Scope of Terms and Use Agreement
These are official terms and conditions (“Terms of Use”) and form a legally binding agreement between You (“You” or “Your”) and Cooperlabs, Ltd. (“Cooperlabs”, “We”, “Us”, or “Our”). The Terms of Use govern Your use of the Cooperlabs Internet web site located at http://www.cooperlabs.com, which includes all software, HTML and other code, and scripts running or forming a part of this Site (collectively, the “Code”), and all information and data that is part of this Site, including all text, graphics, photos, illustrations and images (collectively, the “Content”).

In addition to complying with the terms and conditions of this Agreement, You agree to comply with the Terms and Conditions of Sale Agreement that governs The words “use” or “using” in this Agreement, means any time an individual (a “user”), directly or indirectly, with or without the aid of a machine or device, does or attempts to access, interact with, use, display, view, print or copy from Cooperlabs, transmit, receive or exchange data or communicate with Cooperlabs, or in any way utilizes, benefits, takes advantage of or interacts with any function, service or feature Cooperlabs, for any purpose whatsoever. This Agreement does not cover your rights or responsibilities with respect to third party content or any web sites or links that may direct your browser or your connection to third party web sites or web pages.

2. Modification
Cooperlabs may, at any time, in its sole discretion, modify, add, or delete provisions of this Agreement (including the Terms of Sale, any Additional Terms, and the Privacy Policy). You are responsible for reviewing this Agreement prior to each time You access or use the Site. If You object to any such modifications, additions, or deletions, Your only recourse is to terminate this Agreement and to stop any and all use of this Site. Your continued use of this Site following such modifications, additions, or deletions shall be deemed to constitute Your review and acceptance of, and agreement to, any such modifications, additions, or deletions.
Cooperlabs may, at any time and from time to time, in its sole discretion, modify, revise, or otherwise change this Site (including adding or discontinuing any or all services or transactions offered through this Site), in whole or in part, without notice or liability to You.

3. Registration AND Use and Protection of Password and ID
There are portions of our Site that we make available to users in the general public without registering and you may visit and browse those portions without charge or obligation; provided, however, we reserve the right to make changes, limit or restrict those portions at any time and from time to time in our discretion, without notice to you. In order to purchase product You are required to register.

As part of the registration process, you will need to select and provide us with a unique user name and choose a password (or we may assign an initial password which we will give you the option to change) which must form a unique combination (a “User ID”), and we also request that you provide your e-mail address, and may request that you provide other information as we may require. We may also, from time to time and at any time, provide users with additional codes or passwords necessary to access and use certain services, access promotions, etc. Please read our Privacy Statement to further understand how your information is protected on Our Site.

You are solely responsible for protecting the security and confidentiality of the password and ID assigned to You, and also for all activities that take place under your account. Your User ID is personal to you and you may not allow any others to use your User ID under any circumstances. In no event will Cooperlabs be liable for any indirect or consequential loss or damage whatsoever resulting from the disclosure of your username and/or password. You may not use another person’s account at any time, without the express permission of the account holder. You agree to immediately notify us if you become aware of or believe there is or may have been any unauthorized use of (or activity using) your User ID or any other need to deactivate your User ID due to security concerns.

4. System Requirements
Use of the Site requires Internet access. Cooperlabs may, at any time and from time to time, in its sole discretion, modify, revise, or otherwise change the system requirements for this Site and the format of the Files, in whole or in part, without notice or liability to You.

5. Ownership and Proprietary rights

The Site and its content (including without limitation the Site design, text, graphics and all software and source codes connected with the Website) are protected by copyright, trade marks, patents and other intellectual property rights and laws. In accessing the Site you agree that you will access the contents solely for your personal, non-commercial use.
Except as permitted in the limited license noted in the above paragraph, You may not, in whole or in part, copy, reproduce, distribute, display, perform, sell, lease, transmit, or create derivative works from this Site, from Content posted on the Site, or translate, modify, reverse-engineer, disassemble, or decompile this Site, Content posted on the Site.

6. Conduct
Your use of the Site is subject to all applicable local, state, national laws and regulations and, in some cases, international treaties. You are solely responsible for all activities, acts and omissions that occur in, from, through or under your User ID. You may not upload to, or distribute or otherwise publish through, this Site any information or other material that;
violates or infringes the rights of any persons, including rights in copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights; is likely to: be libelous, defamatory, indecent, vulgar or obscene, pornographic, sexually explicit or sexually suggestive, racially, culturally, or ethnically offensive, harmful, harassing, intimidating, threatening, hateful, objectionable, discriminatory, or abusive, or which may or may appear to impersonate anyone else; or contains malicious code, such as viruses, time bombs, cancel-bots, worms, Trojan horses, spyware, or other potentially harmful programs or other material or information.

7. Child Supervision
Parents who wish to allow their children access to and use of the Website/Services should supervise such access and use.

8. Hyperlinks to third party sites
The appearance, availability, or Your use of URLs or hyperlinks referenced or included anywhere on the Site or any other form of link or re-direction of your connection to, with or through Cooperlabs, does not constitute an endorsement by, nor does it incur any obligation, responsibility or liability on the part of Cooperlabs or any of its or their respective officers, directors, employees, agents, representatives, licensors, suppliers, and service providers, successors and permitted assigns. We do not verify, endorse, or have any responsibility for, any such third party sites, their business practices (including the Privacy Statement), or any goods or services associated with or obtained in connection with any such site, whether Cooperlabs’s logo or sponsorship identification is on the third party site as part of a co-branding or promotional arrangement. If any third party site obtains or collects Personal Information from you, in no event shall we assume or have any responsibility or liability. Please read our Privacy Statement, which describes how Cooperlabs collects and uses your Personal Information.

9. Links to this site
You must obtain Cooperlabs’s prior written consent for any link to this Site. Contact customerservice@cooperlabs.com or call 1-800-645-5048.

10. Termination of your registration
You may terminate your registration and User ID, at any time and for any reason, by sending an e-mail to customerservice@cooperlabs.com or by calling 1-800-645-5048. Please provide your username, password, and e-mail address and requesting termination We may terminate your use of and registration, at any time and for any reason, with or without cause, without prior notice to you and without any liability or further obligation of any kind whatsoever to you or any other party.

11. Disclaimers and limitation of liability
Use of the Site is at your own risk. The Site is provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
To the extent permitted by law, Cooperlabs will not be liable for any indirect or consequential loss or damage whatsoever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Site/Services.

Cooperlabs makes no warranty that the Site will meet your requirements. Every effort has been made to insure that Content is accurate, reliable, and that the functionality of the Site will be uninterrupted or error free, that defects will be corrected or that the Site or the server that makes them available are free of viruses or anything else which may be harmful or destructive.
To the maximum extent permitted by applicable law, Cooperlabs’s total liability to you for any damages (regardless of the forma of action, whether contract, warranty, tort, product liability, or otherwise) shall not exceed in the aggregate the amount of the money actually paid by You to Cooperlabs for the one-month period prior to the act allegedly giving rise to Cooperlabs’s liability.

12. Indemnity
You agree to indemnify, defend and hold Cooperlabs and the respective officers, directors, shareholders, members, partners, employees, and agents harmless from and against any breach by you of these Terms and Conditions and any claim or demand brought against Cooperlabs by any third party arising out of Your use website, including without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses) howsoever suffered or incurred by Cooperlabs in consequence of your breach of these Terms and Conditions.

13. Law that applies to the agreement; misc terms
This Agreement, including, without limitation, our Privacy Statement, any Rules and any additional terms and conditions that apply to your use of any specific services, features and functions or the purchase of any Products, as well as any other documents, policies and provisions we refer to in any of the foregoing, all of which are hereby by this reference, contains the entire understanding and agreement between you and Cooperlabs and supersedes any and all prior, inconsistent or other understandings relating to Cooperlabs Site.
If any provision of this Agreement is held to be illegal, invalid or unenforceable, this will not affect any other provisions and this Agreement will be deemed amended to the extent necessary to make it legal, valid and enforceable. Any provision which must survive in order to allow us to enforce its meaning shall survive termination of this Agreement; provided, however, no action arising out of this Agreement or your use of the Cooperlabs Site, regardless of form or the basis of the claim, may be brought by you more than one year after the cause of action has arisen (or if multiple causes, from the date the first such cause arose).

This Agreement and your use of the Cooperlabs Site shall be governed by, construed and enforced in accordance with the substantive laws of the State of California applicable to contracts made, executed and wholly performed in that State, and, for the purposes of any and all legal or equitable actions, you specifically agree and submit to the exclusive jurisdiction and venue of the State and Federal Courts situated in the State of California and County of Santa Barbara and agree you will not object to such jurisdiction or venue on the grounds of lack of personal jurisdiction, forum non convenes or otherwise; provided, however, that notwithstanding the foregoing, you agree that Cooperlabs has the right to commence and prosecute an action against you in connection with this Agreement, in your home jurisdiction.
A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

14. Product Information
Cooperlabs is not engaged in rendering medical advice or recommendations. You should not rely on any information to replace consultations with qualified health care professionals to meet your individual medical needs. .

15. International Access
This Site can be accessed from countries other than the United States. If You access and use this Site outside the United States, You are responsible for complying with Your local laws and regulations.

16. Complete Agreement
This Agreement (including under the Terms of Sale, any Additional Terms, and the Privacy Policy) constitutes the entire agreement between You and Cooperlabs with respect to Your access to and use of this Site.

Terms of sale:
Your complete satisfaction is our goal. If you are unsatisfied with your Cooperlabs purchase, for any reason, you may return the unused portion of the product for a refund, less shipping.
Contact customer service (1-800-645-5048, 8:30am – 4:30pm Monday – Friday, or customerservice@cooperlabs.com) within 30 days of receiving the merchandise for a RMA#. If your product was received in error, Cooperlabs will pay for shipping to return. Otherwise, shipping of merchandise will be at your expense. (shipping charges are non-refundable). Returns are processed within 5 days of receipt and credit is issued in the form of original payment. We are not responsible for lost return shipments. Offer good only on purchases from Cooperlabs.

Return merchandise, postage pre-paid to:
Cooperlabs: Attn: Returns
1884 Eastman Ave. # 111
Ventura, CA 93003

Payment Methods:
Cooperlabs accepts credit cards, checks and money orders. If a credit card is being used for a purchase, Cooperlabs obtains a pre-approval from the credit card company for the amount of the order. Billing to your credit card occurs at the time of shipping. Cooperlabs accepts the following credit cards:

  • Visa
  • Mastercard
  • Discover
  • American Express

Please note: Debit cards and check cards have daily spending limits that may prevent the processing of your order. If a purchase has been declined online due to credit card issues, please ensure all data is correct and resubmit. If the transaction is not accepted online, you will be unable to use that card for your purchase and should use another credit card.

Prices:
Cooperlabs endeavors to offer you competitive prices on current selections. Your total price will include the price of the product plus any applicable sales tax. Cooperlabs reserves the right to change prices for products at any time, and does not provide price protection or refunds in the event of a price drop or promotional offering. Any postal charges will be added on after the sub-total of the purchases.

Copyright:
Cabot®, P.O.L.® ™, POL ™, Avalon ™, Seban® are trademarks of Cooperlabs and Cabot Laboratories, LLC.
Aveeno® is a registered trademark of Johnson & Johnson, Oral B® is a registered trademark of Procter & Gamble Company, Revo® is a registered trademark of Luxottica Group, Cooper Vision® is a registered trademark of CooperVision Inc.